2018 Boulder Valley Travel Diary Survey

Travel in Boulder

The City of Boulder (CoB) wants to know how you get around! We all travel and sometimes it can be frustrating. We'd like to get updated travel information from you to understand community travel patterns and to improve your travel experience.

This Travel Diary will show how you get where you're going and how long it takes you to get there. This research is being conducted by a professional research firm, National Research Center, Inc. (NRC).

The Boulder Travel Diary App is the easiest/most complete way to participate in this study!  If you give it permission the App will track your travel for one day and ask you a few survey questions about each trip and then about your household. The app will stop tracking you after the day is over. We care about your privacy; please read more about how we protect it here.

If you don’t have a smart phone or just prefer not to download an App, you can still participate in the study - see the links below!


Get Started

Download the iPhone App

Download the Android App

Download a Printable Survey

How to Participate

You will see a Welcome Screen, with some explanation about the study. You can view the privacy policy by clicking the link on this screen. When you hit “Continue” you will be asked how you heard about the survey. Once you answer that question, you will be asked for to grant permissions for the phone to be able to fully use the App for the study.

The App will start tracking you after you open it and have agreed to the permissions. The App will track you until midnight and then for a full 24-hour period.  After that the App will stop tracking. We are interested in the data from the full 24‑hour period.

If you get this error in the App: “GPS tracking will not work and no trips will be recorded. Please set Location to “Always” in "Settings”.  Set your location services to “Always on” and if it doesn’t work the first time try shutting it off and then back on.  Open the app, and agree to the permission settings that pop up. Avoid battery-saving mode and airplane mode.

You can view a short tutorial in the app if you desire.

Fill out the short questionnaires about your travel and household. Once complete, the sections will have checkmarks, but you can still go back and change your answers. Make sure you have your smartphone and charger with you for the 24 hour tracking period and charge your phone if needed. Throughout the day the App will alert you when it detects that a trip has ended and ask you to fill in a few details. You can fill in the details right away or wait till the end of the day and add details to all the trips at once.

Once the 24-hour period ends the app will notify you that it has stopped tracking your travel. At that point please confirm all your trips and make any changes to the questionnaires. There are two more sections to complete after all your trips have been recorded. One contains a few more questions about your travel, the other is feedback about the App itself.

Please do this as soon as possible; the App will accept changes to your entries for 48 hours.

Once you have completed all the details, you can delete the App.

Frequently Asked Questions (FAQ)

What if I am out of town?

Please wait to download the app until you are back in town. Only download the App if you will be at your home in Boulder at some point on the following day (it starts tracking right away and ends the next day).

What if I won't go anywhere tomorrow?

Download the App and start it anyway! It is important that we get an accurate picture of travel patterns, including the number of people who make no trips! (i.e., work from home, or stay at home all day Complete the questions about your household and transportation on the App. In the Trip Section, you won’t have any trips - that is OK! It is still important information.

What if the weather is bad?

Complete the travel diary via the app or the paper copies you download and print tomorrow if you can (or as soon as possible), regardless of the weather or the number and type of activities planned for that day.

What does the trip purpose “change travel mode” mean?

If you are walking to the bus and then catching the bus to work, the purpose of your walk to the bus stop is to “change travel mode” and the purpose of your bus ride is to “commute to work”.

Why is the city doing this study?

This study collects very specific information that helps the City create better models of traffic flow and get a more in-depth understanding of how residents really travel. The data will help the City with their transportation modelling and planning and provide input for future policy decisions. This information will directly inform the current Transportation Master Plan update process.

Contact Us

If you have questions about using the App, how to fill out the diary, or how the data is handled, please check the FAQs or call National Research Center at 303-226-6992 or email us at travel1@n-r-c.com.
For more information about the survey, please contact Randall Rutsch, Senior Transportation Planner, GO Boulder/City of Boulder 303-441-3200



National Research Center, Inc.

2955 Valmont Road, Suite 300
Boulder, Colorado 80301
phone: 303.444.7863 | toll free: 877.467.2462
fax: 303.444.1145

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